tour the resource fair at Taste of Westcott Street, sponsored
by the Office of Off-Campus Student Services.
Mid-afternoon sunlight filters into the living room of 754 Ostrom
Avenuethe Office of Off-Campus Student Services (OCSS)casting
a warm glow across an overstuffed couch, armchairs, and a small
table neatly decorated with pamphlets. The smell of coffee wafts
into the room from a bright kitchen, where a booth and cushioned
benches are nestled into a cozy breakfast nook. One of our
goals is to retain the characteristics of a homethat warm
feeling that makes people want to come in and talk, says OCSS
director Laura Madelone. Its also important that we
are located here in the community, close to our students and our
constituents. Part of the Division of Student Affairs, OCSS
opened in July 2002 to build a diverse, inclusive community of students
by promoting off-campus safety, developing citizenship, and creating
positive connections with the local community. The office offers
a variety of programs, resources, and events to the thousands of
students living off campus each year.
students arrive at their apartments, they are greeted by the OCSS
Welcoming Team, a volunteer group of faculty, staff, students, community
members, police officers, and firefighters who travel door to door.
The volunteers distribute an off-campus student handbook, An
Insiders Guide to Living Off Campus, and information on
community living, city ordinances, recycling, and tenants
rights. This fall, the Welcoming Team visited more than 1,300 rental
units, says Madelone. In early September, a second welcoming eventTaste
of Westcott Streetinvited students and permanent residents
to the Westcott Community Center in Syracuse to sample foods from
local restaurants and tour the resource fair, where representatives
of local organizations and University departments met students and
encouraged them to get involved in the community. Last spring, students
created an OCSS float for the citys annual St. Patricks
Day parade, something Madelone hopes to repeat this year. It
was a lot of fun, and the community was excited to see SU in the
parade, she says.
those considering the move off campus, OCSS offers a housing fair
each October to provide helpful information and resources. We
invite more than 100 landlords to showcase their properties and
meet with students, Madelone says. We make sure students
know the questions to ask about rent, lease agreements, maintenance,
and anything else they need to know before moving in. Utility
companies, the police department, the fire department, code enforcement,
and student legal services are also represented at the housing fair.
to Madelone, safety is a top concern for students living off campus.
For example, Amy Peterson 03 turned to OCSS after a maintenance
worker hired by her landlord entered her apartment unannounced.
I called OCSS immediately, and they dispatched a police officer
to my house, contacted my landlord, and called again to follow up,
Peterson says. I couldnt have asked for better help.
year, Madelone and her staff distribute thousands of student safety
brochures, urging students to take such precautions as locking their
doors and windows and using the Shuttle U Home program. To find
appropriate safety features for a residence, students need only
to tour the Ostrom Avenue office. We show students the opaque
blinds, which prevent people from seeing in, and the windows and
doors equipped with proper locking mechanisms, Madelone says.
There are lights with motion sensors around the outside of
the house, and the brush is kept low in front of windows. Our new
office gives students a good idea of what to look for when choosing
Services & Health Professions
Zurlnick 04, right, a student at the College of Human
Services and Health Professions, serves a member of the
Living Room, while classmates work in the kitchen.
Than Bread Alone
Yorkers living with HIV/AIDS are benefiting from a unique partnership
between the College of Human Services and Health Professions and
the Living Room, a nutrition-based social support program designed
to serve the areas HIV-positive community. The program pairs
student interns from the Department of Nutrition and Hospitality
Management with Living Room members, who are all infected or affected
in some way by the AIDS virus. Plans are now under way to use the
program as a model across the state. The Living Room is one of four
HIV-related programs administered by Liberty Resources Inc.a
nonprofit organization that promotes independent livingand
is funded by the New York State Department of Health/AIDS Institute.
The program is a two-way street, says Gregg Heffner
G01, HIV services program supervisor for Liberty Resources.
The students provide specialized nutritional counseling for
our members, while our members help them understand the realities
and challenges of living with HIV/AIDS.
When the program
was launched last fall, 12 graduate student interns were each assigned
a Living Room member who receives home-delivered meals. In the spring
semester, eight undergraduate students in the colleges coordinated
dietetics program participated in the partnership. During both semesters,
interns assessed clients nutritional needs, taking into account
complications caused by medications and the effects of the AIDS
virus, and gained a broad picture of the members experiences.
The student counselors were faced with such issues as whether
members can afford certain foods, whether they have working stoves,
or if theyre able to swallow easily, Heffner says.
Debbie Connolly, the programs internship director, says working
with the Living Room benefits students by allowing them to function
as consultants. The New York State Department of Health/AIDS Institute
requires that certain criteria be met for the Living Room to receive
state grants. Before the SU partnership was established, the Living
Room contracted with a registered dietitian for professional services;
the potential now exists for the interns, under Connollys
supervision, to provide the service for free. The interns
address such issues as food management and menu analysis,
Connolly says. Its important, real experience.
that initially some of the centers 230 members were concerned
about the students participation, fearing the loss of the
centers nonjudgmental atmosphere and confidentiality. However,
those fears have been allayed. There has not been one negative
comment, he says. The members describe the students
as open, non-intimidating, and just wonderful.
Europeans first arrived in America hundreds of years ago,
Indian nations have struggled to maintain their own government
and legal systems, even as their lands came under the control
of the United States. To control Indian affairs during the
19th and 20th centuries, federal and state governments established
the Indian nations constitutions and enacted many
laws that are outdated and dysfunctional. Most federal
laws dealing with Indians are premised upon the notion that
Indians are an inferior people in need of protective regulation,
says Professor Robert Odawi Porter G86, director of
the College of Laws new Center of Indigenous Citizenship,
Law, and Governance and the Deans Research Scholar
of Indigenous Nations Law. Thats hard to reconcile
with the sovereign status of Indian nations. And in New
York, Ive concluded that about 85 percent of the statutes
are illegal and should be repealed. Among its top
goals, the center will work with the Indian nations and
federal and state legislatures to study and revise outdated
of Law Dean Hannah Arterian says the centers creation
and Porters appointment constitute a remarkable
moment for the University. It is an opportunity
to build more interdisciplinary bridges on campus and make
a lasting contribution to furthering academic work in this
critically important arena, she says. It is
just so natural for Syracuse to have a program like this.
is in traditional Onondaga Nation territorythe capital
of the Haudenosaunee (Five Nations Iroquois) Confederacyand
approximately 45,000 Haudenosaunee people live in the area,
says Porter, a citizen of the Seneca Nation who grew up
on the Allegany Territory in Western New York. Through
the center, I intend to establish an ongoing education program
to teach about the unique history, culture, and legal system
of the Haudenosaunee, he says. The center will also
focus on educating attorneys, Indian communities, and the
general public about land claim issues, gaming development,
and overall interactions between the settlers descendants
and Indigenous peoples.
who most recently was a professor at the University of Iowa
College of Law, came to Syracuse because of the Universitys
commitment to pursuing interdisciplinary researcha
prominent feature of the Academic Plan. Were
dealing with the remnants of Indian nations that have suffered
from several hundred years of colonization, Porter
says. Well really need to use a holistic approach
to solve some of the problems. Because it draws on the resources
and talents of the whole University, I believe this center
can have not just national, but global significance as well.
the popular press has focused public attention on divorce
rates, the social acceptance of single parenting, and other
issues that may indicate a decline in American
family life. But psychology professor Barbara H. Fiese believes
that despite a broadening of the definition of family in recent
decades, the family as an institution remains sound and vital.
She is encouraged by the creativity and flexibility that families
have shown in nurturing the patterns of behavior necessary
to accomplish everyday tasks (routines) and in
providing contexts for the activities that imbue life with
emotional substance and meaning (rituals).
led a team of SU faculty and graduate students in a research
project whose results were published last March in the article,
A Review of 50 Years of Research on Naturally Occurring
Family Routines and Rituals: Cause for Celebration?
for The Journal of Family Psychology. A specialist
in clinical and developmental psychology, Fiese explains that
routines, such as daily family meals, regular household chores,
or bedtime storytelling, are structures formed around things
that need to get done. They involve only brief commitments
and are not designed to stimulate afterthought.
review of some 32 studies published on this subject over the
last half century, she found much evidence that children are
physically healthier, their behavior is better regulated,
and they tend to be more successful academically when predictable
routines order their lives. There was even some evidence that
preschool children recovered more quickly from respiratory
infections in routine-oriented households. Perhaps most surprising
to traditionalists, the presence of routines seems to be equally
effective in bringing these benefits to children in single-parent
households as in two-parent households.
offer advantages that exist on a less tangible plane. They
involve symbolic communication and convey messages about who
we are as a group, Fiese says. They lend
continuity to life and carry meaning across generations.
Typical examples include birthday celebrations, holiday get-togethers,
funerals, or special Sunday dinners that may include grandparents
or friends. If successful, a ritual can leave a positive emotional
imprint, which the individual may replay in memory to recapture
a sense of belonging during moments of distress or alienation.
arguments concerning traditional versus non-traditional
families get a great deal of media attention, Fiese and her
colleagues found in their study that the work of professional
psychologists points to different criteria for measuring the
health of the family. What seems to be most important,
in any kind of family, is providing children with a sense
of dependable regularity in their daily activity and with
a sense of security and belonging in their emotional lives,
of the Early Literacy Project
team of School of Education experts developed an interactive computer
game as part of a multimedia project to help adults in one New York
State community teach young children to read. The game features
a cartoon image of a brain, onto which participantsusing the
computers mousedrag symbols of things that support healthy
brain development, including multisensory experiences and nurturing
relationships. But if participants try to drag the dollar sign or
an icon of a college graduate onto the picture of the brain, the
game rejects those images. We want to show people you dont
have to spend a lot of money or have an extensive formal education
to teach a child to read, says Jane Greiner, a School of Education
Ph.D. student and senior program associate in the schools
Office of Professional Development (OPD). Whats more
important is making the most of the materials you have available
and the time you have for interactions with a child.
Early Literacy Project is an initiative led by the Childrens
Institute in Rochester, New York, and is subcontracted to the OPD
for design and development by an interdisciplinary team of education
faculty and technology and media experts. Team members drew on their
combined knowledge of the kinds of experiences and relationships
that contribute to reading success for children from birth to age
6 and gathered additional input from focus groups in the Rochester
community. They then developed a program for helping adults at various
levels of the communitys child care systemincluding
parents, day care providers, and other primary caregiversto
create those positive learning environments for children. The project
also addresses audiences who are less directly involved with children
but play an important role in their education, such as staff development
personnel and agency administrators. We were challenged to
find ways to teach different adult audiences how to help children
become successful readers even before they actually learn to read,
four-year project resulted in a program of interactive multimedia
workshops; a series of videos, posters, and brochures for community
distribution; and literacy kits to be shared with parents and other
child care providers. One video presents a reading makeover
to illustrate the importance of creating a reading environment that
is focused on the childs interests and abilities. Literacy
kits like the Fun for You Petting Zoowhich features
toy animals, veterinary instruments, books, and activity sheetsare
meant to be distributed to parents or made available at such places
as doctors offices.
says feedback from Rochester community members has been positive.
I feel lucky to have worked on this project, she says.
Its a rare opportunity not only to see something like
this get designed and developed, but also to be involved in the
process of seeing it move into the community. Best of all, I know
there are a lot of children out there who, as a result of this collaboration,
are going to learn some great stuff!
1998, University College Dean Charles K. Barletta noticed several
people laying a wreath at University Avenue and Adams Street. They
had gathered across the street from University Colleges new
home at 700 University Avenue to commemorate a tragic event that
occurred April 9, 1978. When Barletta learned that, 20 years earlier,
four firefighters had died at this site while trying to save Syracuse
University students thought to be trapped inside, he decided to
create a scholarship for local firefighters in their memory. Weve
always encouraged our friends in the city to go to school part time,
Barletta says. What better way to remember your fallen brethren
than to help other firefighters continue their education?
year, in collaboration with the Syracuse Fire Department (SFD) and
the Syracuse Fire Fighters Association, University College awarded
the first Syracuse Firefighters Memorial Scholarship to Captain
Kent Young of the SFD. Young earned an associates degree in
respiratory therapy nearly 18 years ago, but always wanted to earn
a bachelors degree. When the scholarship became available,
he decided it was a good time to go back to school. Young was humbled
beyond words when he learned he would receive the money. Im
honored to have been chosen for the scholarship, says Young,
who is pursuing a bachelors degree in professional studies
in leadership. The University is doing a great thing by recognizing
what those firefighters sacrificed.
scholarship pays for three creditsrenewable each year if the
student reapplies, says Rodger Smith, UCs director of development
and recruitment. We felt it was appropriate for us to create
a memorial to the firefighters, he says. The scholarship also
fits with University Colleges goal of helping part-time professionals
continue their education.
years after the fire, the scholarship honors a declaration made
on a large white sign planted near the site: Your sacrifice
shall not be forgotten.
Lisa Brown 04, left, gets feedback from ARISE Center
member Darryl Storie on a prototype she developed for transporting
are toolmakers. But, as anyone who has ever sat in an ergonomically
incorrect chair for more than an hour can tell you, the tools they
make arent always as humane as they could be. In the industrial
design course Human Factors for Designers, Professor Glen Hougan
teaches students to remember they are designing products for consumers.
The course is really about user-centered designing,
he says. We look at physiological and psychological information
to make sure that what were designing is safe and easy to
use. You may be designing a chair, but are you designing a chair
that people can sit in, or should sit in, or will sit in? These
are the kinds of questions we ask.
fall, Hougan contacted the ARISE Center for Independent Living,
a community-based advocacy group in Syracuse that works to help
people with physical challenges live independently. Originally,
I contacted ARISE because I wanted the class to see a universal
kitchen they have there, which demonstrates design solutions
that have been applied to various everyday problems, he says.
However, during those initial conversations, Tina Romaine, an administrator
at ARISEs Universal Design Center and a wheelchair user, mentioned
a problem that intrigued Hougan. When youre in a wheelchair,
documents often fall to the ground, which is very disruptive,
Romaine says. Some people stuff papers behind their backs
or under their legs, but that can crush or even ruin important papers.
to find no conventional product that addresses the problem, Hougan
assigned class members to design one. I liked this exercise
because, to do it successfully, students were required to listen
to the users concerns, rather than just proceed on their own
assumptions, he says. Even the mistakes were instructive.
One student designed a device that worked, but, as he later learned,
only if the person in the wheelchair happened to be wearing pants,
as opposed to a dress. Functioning prototypes of the designs
were made, allowing each student to follow the process from an original
idea to its realization as a physical product.
project was a unique opportunity to get involved in solving a real
design problem, says class member Paul Conte 03. Feedback
from the ARISE employees on our proposed models was invaluable in
coming up with a solution, and we received such positive reactions
from them. It helped me see my potential as an industrial designer.
found two student designs particularly promising, but stresses that
she would like to see further follow-up, including the long-term
testing of prototypes by ARISE members. In recognition of their
work, class members received a Chancellors Award for Public
Service. It was a very meaningful experience in terms of dealing
with people, Hougan says. The students learned that
the special needs of people with disabilities are often not considered.
five consecutive Tuesdays last semester, public relations executive
Philip A. Nardone Jr. 82 flew to Syracuse to instruct a public
relations class at the Newhouse School. Nardone, president and founder
of one of New Englands largest public relations firms, PAN
Communications, was one of eight public relations professionals
(five of whom are alumni) teaching a three-part course that introduces
seniors and graduate students to career options in public relations.
I find it gratifying to give something back to the school,
says Nardone, who worked with Newhouse public relations professor
Maria Russell on developing the career course series. I remember
my own Newhouse experience and how I yearned for more professional
experiences related to my degree. I know students today get a lot
out of hearing about things going on in my firm.
idea for the innovative offering grew out of a desire to create
more variety for public relations students, whose course load is
heavily dictated by the major requirements. Using the only
elective available in public relations, these three one-credit courses
enrich the curriculum and enable students to hear from experts on
different topics, Russell says. These top-flight professionals
help students understand how public relations careers differ from
each other, so the students can make informed choices about their
career paths. This year, the department offered the following
tracks of the three-pack series:
corporate, featuring classes in employee communications (Gary Grates
G99), financial and investor relations (William Doescher G61),
and corporate social responsibility (Diana Jacobs);
public affairs, covering such areas as crisis communications (Bill
Smullen G74), media relations (Smullen), and government relations
(Marilyn Higgins); and
sports/agency, focusing on sports information (Sue Cornelius Edson
90), sports marketing (Michael Veley), and agency management
series was intense because you crammed a lot of learning into a
short period of time, says Mellissa Sweeney G03, who
enrolled in the government relations track, headed by Newhouse and
Maxwell professor Smullen, former chief of staff to Secretary of
State Colin Powell. The course exposed us to different topics,
teaching styles, and practical experiences. Each professor brought
a unique history to the experience and shared it with students.
It was practical and useful learning and a good networking opportunity
course has been so successful that it has served as a model, endorsed
by the Council of Public Relations Firms, for similar courses at
other universities, including Howard, Akron, and the University
of Texas. This course is a marvelous opportunity for the next
wave of talent entering the public relations field to get a real
feel for the environment they are about to enter, says Kathy
Cripps, council president. Gaining insight into how a public
relations firm works adds invaluable context to the experiences
that await them after college.
of the Reverend Thomas V. Wolfe
Interfaith group members gather in Cordoba, Spain, during
an exploration of how three religions have coexisted there.
spring break, a group of 18 Christian, Jewish, and Muslim students,
faith leaders, faculty, and staff toured Spain to gain a comprehensive
appreciation of the three religions and study their history of coexistence
there. From the first night, the group experienced the challenges
and discoveries of understanding one anothers religious beliefs
and traditions. The restaurant had a large table laid out
beautifully with bottles of water and wine, says the Reverend
Thomas V. Wolfe G02, dean of Hendricks Chapel. When the Muslims
in the group suggested they would have to dine at a separate tablebecause
their religion doesnt allow them to eat where wine is serveda
decision was made that no one would have wine with any meal throughout
the trip. The issue was a relatively minor one, Wolfe
says. But it illustrates our commitment to honoring the groups
mission of interfaith understanding.
trip fulfilled goals established by the Hendricks Chapel Vision
Fund project during the 2001-02 academic year for a group of students
to study and travel together, teaching each other about their faiths
and visiting each religions holy sites. The intent was
to take everyday elements of the Hendricks Chapel environment, like
collegiality and dialogue, to deeper levels by placing those values
into a context of praxis, Wolfe says. Originally planning
to visit the Middle East, the group participated in an eight-week
course that covered the history of the three faiths there, including
an examination of the discord among the regions many factions.
But the events of September 11, 2001, and escalating conflict in
the Middle East led to a delay and then to choosing a new location
for the trip. We decided on Spain because all three faith
traditions have a history there that is based on a sense of collaboration,
and we were looking to explore and discover the motivations that
led to that spirit of tolerance and let it speak to us, Wolfe
preparation for the trip, the group met regularly for discussion
and study. Coming together for an extended time in Spainwhile
coping with the challenges and sharing the novelty of traveling
in another countryallowed those conversations to deepen. After
spending the day learning how the countrys complex religious
history influenced its architecture and touring such sites as the
Alhambra in Granada and a museum in Cordoba that illustrated the
importance of the three faiths, group members came together to share
their impressions. Our evening discussions were meaningful,
because we touched on many issues and learned a lot about each others
ideas and beliefs, says group member Joan Burstyn, emerita
professor of cultural foundations of education and of history. They
helped us discover ways to reach out across different religions
to build bridgesnot to merge with each other, but to understand
each other and share the same space.
engineering major Deirdre Brosnihan 04 agrees that discussions
over dinner were a highlight of the trip. Group members shared
their personal stories involving their faiths and experiences related
to their beliefs, she says. The trip was an amazingly
positive experience that gave me a great sense of religious perspective
and a deep knowledge of other faiths.
Renowned architect Richard Meier presents The Tradition
of Modernity to SU and University of Florence students
in the Salone dei Cinquecento of the Palazzo Vecchio.
Setting, Modern Design
five students from the Syracuse University in Florence (SUF) Master
of Architecture II program collaborated with architecture students
from the University of Florence to redesign the Piazza Brunelleschi,
a small square in Florences historic center that contains
a building slated for replacement. The project required them to
analyze the site and produce proposals for the redevelopment of
the piazza, providing students with the practical experience of
working on an actual site. The project was not intended
to produce proposals that might actually be built, says
Professor Randall Korman, coordinator of the SU architecture program
in Florence. Rather, it was meant to explore the boundaries
of what is possible.
Gantz G03, the project began with integrating contemporary
architecture into a traditional city. Florence has a delicate
process for new architecture and is often ultra-conservative in
its allowances, he says. Students met with representatives
from the University of Florence, the city planning office, Consiglio
di Quartiere Uno (a group of district residents), and the
Hospital of Santa Maria Nuova, who introduced the site, its issues,
and the needs of their institutions. Its important
to recognize that urban architecture is not simply about the building
as its own entity, says John Ganley G03. There
are people involved.
benefited both the SU and University of Florence students because
it allowed them to observe each groups educational processes
and approaches to architectural and urban design problems. It
fostered a rich exchange of ideas, criticisms, and cultural perspectives,
says Korman, who opened SUs studio space to the Florence
students to promote further interaction. Teresa Davidson G03
says participating in the Piazza Brunelleschi project was the
highlight of her SUF experience because of what she learned from
the bilingual meetings, presentations, and the differing cultural
interpretations that emerged. Working regularly with other
professionals and students created greater expectations and raised
our standards even further, which resulted in a better product
overall, she says.
both SUF and the University of Florence met with renowned American
architect Richard Meier, who critiqued their proposals during
a three-hour workshop and lectured on projects he has completed
within historic centers. SUF has begun to shift its institutional
identity away from a center limited to the study of Florence and
Italy and toward a site for intellectual and cultural exchange
between American, Italian, and other European students and scholars,
says SUF resident director Barbara Deimling, who was instrumental
in bringing the groups together. The Piazza Brunelleschi project
culminated with a joint review and public exhibition of the students
designs in May. Korman says the students projects may influence
the citys approach to the actual project, scheduled to begin
within the next two years.
& Computer Science
students in science, mathematics, or engineering (SME) programs
go on to earn doctorates, which results in fewer minority professors
in those fields. This is particularly true of African American,
American Indian, and Hispanic scholars, who make up only 6.5 percent
of the engineering faculty at American four-year colleges, according
to the U.S. Department of Education. We need to change the
culture within academe, and we need to support the underrepresented
groups so they dont get lost on their way toward becoming
tenured professors, says Mark Glauser, a professor of mechanical,
aerospace, and manufacturing engineering.
To help initiate
that change, Syracuse spearheaded an effort with Cornell University,
Rensselaer Polytechnic Institute, and the University of Puerto Rico-Mayagüez
that will help facilitate graduate study for underrepresented populations.
The Central New York to Puerto Rico-Mayagüez Alliance is being
funded by a 5-year, $2.5 million grant from the National Science
Foundations Alliances for Graduate Education and the Professoriate
(AGEP) program. Howard Johnson, executive vice provost for academic
affairs, serves as the principal investigator and is assisted by
Glauser and Stacey L. Tice, assistant dean of the Graduate School.
the grant last fall, the alliance organized a conference at Mayagüez
earlier this year that brought together 150 exceptional Hispanic
students interested in pursuing advanced degrees in SME fields.
The students learned about the AGEP program and potential sources
of support for graduate studies at the Central New York institutions.
The grant also funded visits to Syracuse by Hispanic students from
Mayagüez who hope to earn Ph.D. degrees at SU. Most of the
grant money will be used for recruitment and retainment efforts
that target underrepresented groups, such as networking with minority
institutions to identify potential candidates, developing mentoring
programs, and revising guidelines for graduate admission criteria,
Only a small
amount from the initial grant is earmarked for graduate assistantships.
Its not really a fellowship program, Glauser says.
Its a program to change the culture so that universities
will commit to multiple-year assistance packages to support these
students. The alliance also wants to create a science and
technology center at Mayagüez that will contain a regional
climate simulator and will provide research assistantships to minority
the students of underrepresented groups to pursue graduate work
can be a hard sell, especially since many can find well-paying jobs
with only a bachelors degree. A lot of these kids are
first-generation students who could make $50,000 out of college
and whose families want them to do that, Glauser says. They
say, Why should I go to graduate school? Part of our
job as mentors is to get them to think beyond immediate returns.
The whole purpose is to aid them in becoming the next generation
a wired world. Well, not exactly. While most people in the United
States and other industrialized countries take Internet access for
granted, in most parts of the world computers are scarce and online
access even scarcer. One of those regions is the Caribbean basin,
which includes such island nations as Jamaica, Haiti, and the Dominican
Republic, where only about 5 percent of the population can connect
to the Internet. We currently do not have the infrastructure
that enables a steady growth of Internet access in our country,
says Courtney Jackson, deputy director general of the Jamaican Office
of Utilities Regulation (OUR). This results in slower economic
growth in many sectors, including education, health, agriculture,
and business. Our goal is to do whatever is necessary to bring about
a rapid increase in access.
took a step toward getting more Jamaicans online by contacting School
of Information Studies professor Lee McKnight, who, in the world
of world-wiring, is particularly well connected. With an understanding
of the types of expertise necessary to accomplish such an ambitious
undertaking, McKnight organized the First Jamaican Internet Forum,
Expanding Internet AccessIssues and Solutions, a two-day strategy
session sponsored by OUR and SU that was held in Ocho Rios last
winter. The forum brought us together with key Jamaican policy
makers and business leaders, McKnight says.
Gant, professor of information management and public administration,
says conference organizers took several goals into account when
planning the event. We considered a range of factors involved
in increasing Internet access, including human development issues,
particularly literacy problems; a reliable electricity infrastructure;
and a building up of the information technology capabilities of
private firms and government agencies, Gant says. Anu Mundkur,
a doctoral candidate in information studies, served as a member
of the team that drafted the report of the forums conclusions.
In developing countries, low access perpetuates social exclusion,
Mundkur says. It prevents people from acquiring new skills,
educational opportunities, and social mobility, and it prevents
them from having a voice in determining their futures.
toward implementation of the ideas followed quickly at meetings
in Washington, D.C., which brought McKnight, Gant, and Jackson to
the table with U.S. officials from the Federal Communications Commission
(FCC) and the Agency for International Development. Jackson and
Emily Talaga, regional specialist for the Americas at the FCCs
International Bureau, agreed that bringing down telephone rates
is among the most immediate obstacles to increasing general Internet
usage in Jamaica and other Caribbean nations. Jackson said this
and other problems identified at the forum would be tackled by a
regional working group, supported by SU faculty and students.
will be joined by other institutions, including MIT and Oxford University,
at a second Jamaican forum to be held next year. I believe
the plan we are creating will impact other developing countries,
as well, McKnight says.
Martin J. Whitman School of Management held its first Ethics and
Corporate Responsibility Week last spring to address the financial
and accounting scandals of such corporations as Enron, Worldcom,
and Tyco. Ethics is a very hot area in business education
right now, says undergraduate dean Clint Tankersley, who organized
the week with graduate dean Paul Bobrowski and professors Elet Callahan
G84 and Fran Zollers G74. We wanted Ethics and
Corporate Responsibility Week to be a school-wide event because
it is important to every student who graduates from this school.
weeks activities featured three lectures that were open to
everyone in the school. Steven Barnes, managing director of Bain
Capital, spoke on due diligence and proper accounting procedures;
Paul Shubmehl, manager of ethics at National Grid USA, discussed
the role of ethics within his companys corporate culture;
and Dana Radcliffe, who teaches a management ethics course in the
school, talked on business ethics and corporate scandals. Its
as simple as the golden rule: treat people in ways in which you
would want to be treated, Radcliffe says. Business ethics
is about keeping trust.
Shannon Astle 03, who took Radcliffes course, Ethics
and Corporate Responsibility Week reinforced her sense of duty to
others. Many of us will be in positions to make important
business decisions in the future, Astle says. Our choices
could affect people beyond ourselves and our companies. Phil
Turo 81, a part-time M.B.A. student, says sound ethical choices
reflect positively on a business. Companies prosper when they
are socially responsible and broadcast that fact to their customers,
suppliers, and employees, he says.
than 200 students attended the lectures, and many carried the discussion
of ethics into the classroom. Zollers says graduate students in
her M.B.A. course, Legal, Ethical, and Natural Environment of Business,
were eager to share their reactions to the speakersboth in
class and online. Some expressed their opinions, while others
shared personal anecdotes about ethical dilemmas they had experienced
in the business world, says Zollers, who set up a private
online discussion board for her students. Like Zollers, other management
professors facilitated discussions on moral codes and corporate
responsibility, with topics ranging from the role of ethics in information
technology and Netiquette (online network etiquette)
to executive pay policy and wage inequity.
Whitman School will hold Ethics and Corporate Responsibility Week
again in the spring. This time, the planning committee hopes to
bring in more guest speakers and get other schools on campus involved.
By extending the event to the entire campus, we will continue
to raise awareness by exposing even more students to some of the
ethical issues that businesses have to face, Tankersley says.
a professor of public administration in Maxwells Department
of Technology and Information Policy, knows one of the best ways
to teach students is to motivate them. And what better way to do
that than in the spirit of competition? The Time Series Forecasting
Tournament, a hallmark of Bretschneiders Quantitative Aides
class, challenges graduate students to forecast data on topics they
might encounter while working in the field of public administration.
This year, students predicted sets of data for gross national product,
daily cash receipts for the state of Kentucky, and monthly residential
demand for natural gas. Applying the skills we learned in
class to real issues made the tournament one of the most usefuland
funprojects I worked on at Maxwell, says Camille Woodland
During the two-week
tournament, students working in assigned teams look at past statistics
on their topics and build computer models to generate the data.
I form teams that are as heterogeneous as possible, considering
gender, national origin, and prior forecasting experience,
says Bretschneider. The tournament raises issues of communication,
management, and conflict resolution as students work through the
project together. They learn about more than just computers
and information technology, he says.
begins the tournament by demonstrating a software program to one
member of each group, who must then share the information with teammates.
By teaching the program to other group members, a student
gains a deeper insight into the material and also experiences a
motivational effect from being identified as an expert by peers,
Bretschneider says. If conflicts arise, students must resolve them
on their own. For Nitika Kuruvilla G03, whose team won the
tournament and the prize (lunch with Bretschneider), collaboration
was an essential part of the competition. My teammates and
I worked on different pieces of the project, but we all experienced
the same struggles, she says. We helped each other overcome
confusions and preliminary mistakes, which made it a good finished
has dedicated more than 20 years to conducting group projects in
his classes. A 2003 Meredith Professor for Teaching Excellence,
he says the forecasting tournament is one of the models for his
Meredith teaching project, the Real Leaderless Sponsored Student
Team Project. He plans to develop curricula aimed at communication
and conflict within groups and distribute it to faculty throughout
the University. In addition, he will provide in-service training
and act as a consultant to professors who want to implement it.
Ive found that people who have had these group work
experiences are better prepared for whatever they go on to do,
he says. You see real growth.